Privacy Policy

We collect information you provide directly, including:

• Account details — name, email address, company, and role (client or partner).
• Consultation bookings — selected service, date, time, and any notes.
• Partner applications — expertise, experience, links, and messages.
• Contact submissions — name, email, company, phone, and message content.

We also collect limited technical data (such as log data) needed to operate and secure the service.

• To create and manage your account and authenticate your sessions.
• To schedule and confirm consultations and process partner applications.
• To send transactional emails (confirmations, status updates, notifications).
• To respond to inquiries and improve our services.

We send transactional emails related to your bookings and applications. Any marketing emails will include an unsubscribe option and our postal address, in accordance with the CAN-SPAM Act.

Account passwords are hashed with bcrypt (never stored in plaintext or a reversible form), and sessions use signed, short-lived tokens. As a cybersecurity consulting firm, we apply industry practices to safeguard data. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

We use essential cookies required for the site to function (such as authentication) and, with your consent, optional analytics cookies that help us understand and improve usage. You can accept or decline optional cookies via the banner shown on your first visit, and change your browser settings at any time.

Where the EU/UK GDPR applies, we process personal data under one or more of the following legal bases: performance of a contract (to provide the services you request), our legitimate interests (to operate, secure, and improve the service), your consent (for optional cookies and marketing), and compliance with legal obligations.

We use trusted third-party providers to operate the service: Emergent (cloud hosting & database), Resend (transactional email delivery), and Anthropic (the Claude model that powers AI features in our BArecord and SecureDesk products). When you submit content for AI analysis, it is sent to Anthropic solely to generate your result; it is not used to train any AI model. These providers process data only on our instructions and under appropriate contractual safeguards. A current list of sub-processors is available on request at legal@aliwers.com.

We are based in the United States and may process data in the U.S. and other countries. Where required, we rely on appropriate transfer mechanisms (such as Standard Contractual Clauses) to protect personal data transferred across borders.

Depending on your location (for example under the Texas Data Privacy and Security Act, CCPA/CPRA, and the EU/UK GDPR), you may have the right to access, correct, delete, or port your personal information; to opt out of the sale or sharing of personal information and targeted advertising; to withdraw consent; and to appeal a decision. Aliwer does not sell your personal information. To exercise any right, contact us using the details below; we will respond within the timeframes required by applicable law and will not discriminate against you for exercising your rights.

Business customers who require a Data Processing Addendum for the BArecord or SecureDesk products may request one by contacting us. The DPA governs our role as a processor of customer-provided data and includes GDPR-required terms.

We retain personal information for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements. You may request deletion of your account data at any time.

Our services are intended for businesses and professionals and are not directed to children under 13.

We may update this policy from time to time. Material changes will be reflected by the "Last updated" date above.

Aliwer LLC
Registrant / Owner: Lorenzo Openito (Founder & CEO)
300 State Street, Unit 92532, Southlake, TX 76092
Email: aliwer.usa@gmail.com
Phone: 440-463-9002 · 817-993-9336